Home Depot is the Premier Supplier of Building Products to Consumers and Contractors Alike
In 1978 Bernie Marcus and Arthur Blank found Home Depot along with an investment banker Ken Langone plus a merchandising guru Pat Farrah. Like having clairvoyance their vision was to create a one stop shop for the growing do it yourselfers.
The first two stores opened on June 22, 1979 in Atlanta Georgia. These stores were approximately 60,000 square feet each with some 25,000 different products. To give the illusion of products galore shelves were piled high with empty boxes.
Customer services is what set them apart from their competitors with associates guiding customers through various projects that they could do themselves and even demonstrating the proper use of power tools. To accomplish this task they went through extensive training about the products offer by the store. Additionally they used this training to begin in store clinics where the customer learned to accomplish the projects themselves.
Their business acumen made them the fastest growing retailer in US History and eventually went public after just two years in business on the NASDAQ in 1981 and then on the New York Stock Exchange in 1984.
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